Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days (depending on destination)
Please note that delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your location and the selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number (if available) so you can monitor your shipment.
Delays
While we strive to deliver your order on time, we are not responsible for delays caused by shipping carriers, customs clearance, severe weather, or other circumstances beyond our control.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us as soon as possible. We will do our best to update your information before your order ships.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to help resolve the issue and determine the appropriate next steps.
International Orders
Customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to assist you.